Support
Write to support@mirari.au. A person reads it.
What to include
Your iPhone model, the iOS version it is running, and what happened: what you did, what you expected, and what you saw instead. A screenshot helps when the trouble is on screen. You do not need to send your question or your reading unless it is the thing that went wrong; they are yours, and we keep no copy of them.
Accounts and passwords
Mirari has no accounts, so there is nothing to reset and nothing to recover. Your profile and your readings live on your phone, not with us. If you want them gone, Settings has an "Erase everything" button, and it means it.
Purchases
Deep readings are bought through Apple's App Store, and Apple handles the payment. A refund request goes to Apple at reportaproblem.apple.com, not to us. If a purchase went through and the readings did not arrive, write to us and say what the app showed. There is no account on our side to look up, so what you tell us is what we have to go on.